Frequently asked questions
Why do you charge a fixed amount and not an hourly rate?
In our experience, charging an hourly rate can cause a number of issues.
For my records, can I have a monthly invoice showing the dates your cleaners attended?
Yes! To add a picture follow these simple steps:
Enter App Settings
Click the "Manage Questions" button
Click on the question you would like to attach a picture to
When editing your answer, click on the picture icon and then add an image from your library
Does your fixed fee cover the cost of cleaning products?
Yes, absolutely. Our fixed fee is inclusive of all incidental costs, such as cleaning products, insurance and all of our other overheads.
When is payment due and what payment methods do you accept?
The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.